At 77myr, your privacy is a priority — not an afterthought. This Privacy Policy explains exactly what personal data we collect, why we collect it, how we use it, and the rights you hold over your own information.
This Privacy Policy is published by 77myr ("we", "us", "our", or "the Platform"), the operator of the online gaming website located at 77myr.cam. It governs the collection, use, storage, disclosure, and protection of personal data provided by or collected from Users ("you", "your") of the Platform, including all games, sports betting services, promotions, and support channels operated by 77myr.
We are committed to handling personal data responsibly, transparently, and in accordance with applicable data protection standards. By registering an account, accessing the Platform, or interacting with any 77myr service, you acknowledge that you have read and understood this Privacy Policy and consent to the data practices described herein.
Please read this policy carefully. If you do not agree with any part of this Privacy Policy, you should not use the Platform. For questions, contact us at the email address listed in Section 15.
This Privacy Policy should be read in conjunction with our Terms & Conditions and Responsible Gambling Policy, both of which are incorporated by reference.
For the purposes of this Privacy Policy, the following terms shall have the meanings set out below:
77myr collects different categories of personal data depending on your interaction with the Platform. The categories and specific data points are detailed in the table below:
| Category | Data Points Collected | Purpose |
|---|---|---|
| Identity Data | Full legal name, date of birth, gender, nationality, government-issued ID number (MyKad / passport) | KYC verification, age verification, regulatory compliance |
| Contact Data | Email address, phone number, residential address (including city, state, postcode) | Account communication, support, withdrawal processing |
| Financial Data | Bank account details, e-wallet identifiers (Touch 'n Go, Boost, GrabPay), DuitNow/FPX reference, transaction history, deposit and withdrawal amounts in MYR | Payment processing, AML compliance, fraud prevention |
| Account & Usage Data | Username, account creation date, login timestamps, session duration, game history, bet amounts, wagering activity, bonus usage | Account management, responsible gambling monitoring, VIP tier tracking |
| Technical Data | IP address, device type, operating system, browser type and version, screen resolution, referring URL | Platform security, fraud detection, localisation |
| Communications Data | Live chat transcripts, email correspondence, support ticket content | Quality assurance, dispute resolution, service improvement |
| Marketing Preferences | Opt-in/opt-out status for promotional emails and push notifications | Targeted communications, promotional offers |
We do not collect special categories of sensitive personal data (such as health, biometric, or political data) unless strictly required for responsible gambling compliance and with your explicit consent.
77myr collects personal data through the following channels:
Data you provide voluntarily when registering an account, completing KYC, making a deposit or withdrawal, contacting support, participating in promotions, or updating your profile settings.
Data collected automatically through your use of the Platform, including via cookies, web beacons, pixel tags, and server-side logging of technical and usage data. This includes IP addresses, device fingerprints, and session activity.
Data received from payment processors (such as Maybank, CIMB, Public Bank, Hong Leong Bank, FPX, DuitNow, Touch 'n Go eWallet, and Boost) for the purposes of transaction verification and fraud screening. We may also receive data from identity verification service providers engaged to assist with KYC compliance.
77myr processes personal data for the following specified, explicit, and legitimate purposes only. We do not process personal data in any manner that is incompatible with these stated purposes:
77myr relies on the following legal bases for processing personal data:
Processing is necessary for the performance of the contract between you and 77myr — specifically, to operate your account, process transactions, and deliver gaming services as described in our Terms & Conditions.
Processing is necessary for compliance with legal and regulatory obligations, including KYC, anti-money laundering (AML) screening, and age verification requirements.
Processing is necessary for the legitimate interests of 77myr, including fraud prevention, platform security, service improvement, and responsible gambling monitoring — provided such interests are not overridden by your fundamental rights and freedoms.
For marketing communications and non-essential cookies, processing is based on your freely given, specific, and informed consent. You may withdraw consent at any time by updating your marketing preferences within your account settings or contacting our support team.
77myr does not sell your personal data to third parties under any circumstances. Data is shared only as strictly necessary for the purposes described below.
We may share your personal data with the following categories of recipients:
All third-party data processors engaged by 77myr are required to implement appropriate technical and organisational security measures and are contractually bound to process personal data only as instructed by 77myr.
77myr uses cookies and similar tracking technologies to operate the Platform, personalise your experience, and analyse usage patterns. The types of cookies we use are described below:
You may manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the Platform. Your consent to non-essential cookies is requested upon your first visit to the Platform and can be updated at any time through your account settings.
77myr retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable legal, regulatory, or contractual obligations. Our general retention schedule is as follows:
Personal data associated with active accounts is retained for the duration of the account relationship and for a minimum of 5 years following account closure, in compliance with AML and financial record-keeping requirements.
Identity verification documents are retained for a minimum of 5 years from the date of account closure or the date of the last transaction, whichever is later. This retention period is mandatory under applicable anti-money laundering regulations.
Financial transaction records, including deposit and withdrawal histories, are retained for a minimum of 7 years to satisfy accounting and regulatory audit requirements.
Marketing preference data and communications history are retained for up to 3 years from the date of last interaction, or until you withdraw consent — whichever occurs first.
Upon expiry of the applicable retention period, personal data is securely deleted or anonymised in accordance with our data disposal procedures.
77myr implements a comprehensive set of technical and organisational security measures to protect personal data against unauthorised access, accidental loss, alteration, disclosure, or destruction. Our security infrastructure includes:
While we take all reasonable precautions, no digital platform can guarantee absolute security. Users are responsible for maintaining the confidentiality of their own account credentials and for notifying 77myr immediately if they suspect any unauthorised access to their account.
Subject to applicable law and certain regulatory exceptions (such as AML retention requirements), you hold the following rights in relation to your personal data held by 77myr:
To exercise any of the above rights, please contact our support team using the contact details in Section 15. We will respond to all verifiable requests within 30 calendar days. We may require you to verify your identity before processing a data rights request.
Please note that some data rights requests may be subject to limitations where processing is required for legal compliance (e.g., AML record retention) or where granting the request would conflict with the rights of other individuals.
The 77myr Platform is strictly intended for persons aged 21 years and above. We do not knowingly collect, process, or retain personal data from individuals under the age of 21. Registration by persons under this age threshold is explicitly prohibited under our Terms & Conditions.
As part of our KYC process, every registered User is required to submit government-issued identity documentation confirming their date of birth. If we become aware that personal data has been collected from a person under 21 years of age, we will take immediate steps to delete such data and close the associated account.
If you have reason to believe that a minor has registered on our Platform or provided personal data without appropriate authorisation, please contact our support team immediately using the details in Section 15. We will investigate all such reports promptly.
The 77myr Platform may contain references to or interactions with third-party services, including payment gateways operated by Maybank, CIMB, Public Bank, Hong Leong Bank, DuitNow, FPX, Touch 'n Go eWallet, and Boost. When you interact with these third-party services, your data is subject to their respective privacy policies.
77myr does not control and is not responsible for the privacy practices of any third-party service. We encourage you to review the privacy policies of any third-party platforms you interact with in connection with your use of 77myr. Any links or integrations with external services are provided solely for your convenience and do not constitute an endorsement of those services' data practices by 77myr.
77myr reserves the right to update or modify this Privacy Policy at any time. Where changes are material — such as changes to the categories of data collected, the purposes of processing, or your data rights — we will provide advance notice by email to your registered address and/or through a prominent notice on the Platform prior to the changes taking effect.
Minor or administrative amendments may take effect immediately upon publication, with the updated effective date reflected at the top of this page. Your continued use of the Platform following the effective date of any amendment constitutes your acceptance of the revised Privacy Policy.
We recommend that you review this Privacy Policy periodically to stay informed of how 77myr processes and protects your personal data. The most current version will always be accessible at 77myr.cam/privacy-policy.
If you have any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by 77myr, please contact our support team through the following channels. Please note that all contact details are provided as plain text only — they are not clickable links.
Support email (plain text — not a clickable link): [email protected]
Please include "Privacy Request" in the subject line along with your registered account username or email address to expedite your request. Response time: within 30 minutes for general enquiries; up to 30 calendar days for formal data rights requests.
Live chat is available 24 hours a day, 7 days a week via the Platform interface. Average first response time is under 5 minutes. Our support team serves players across Malaysia — including Kuala Lumpur, Petaling Jaya, Penang, Johor Bahru, Shah Alam, and Bangsar.
For matters specifically relating to your data rights under Section 11, we may require you to verify your identity before processing your request. Verification may involve confirming account details or submitting a copy of a government-issued identity document.
For information on how our data practices interact with our gaming terms, please refer to our Terms & Conditions. For responsible gambling enquiries, please visit our Responsible Gambling page.
Privacy protection at 77myr is built into every layer of our platform — from the moment you register to every transaction you make in MYR.
Every piece of data transmitted between your device and 77myr is protected by industry-standard TLS encryption. Whether you are depositing via DuitNow, chatting with support, or reviewing your account history, your data is always encrypted in transit.
We collect only the identity data strictly required for age verification (21+) and AML compliance. KYC documents are processed securely, stored encrypted, and never shared with any party outside of our verified compliance service partners.
Your personal data is never sold, rented, or traded to third-party advertisers or data brokers. Data sharing is limited strictly to payment processors, KYC partners, and compliance obligations — all governed by strict data processing agreements.
You control your marketing preferences, cookie consent, and notification settings at any time through your account panel. Withdrawing consent from marketing communications or non-essential cookies takes immediate effect with no impact on core platform access.
We publish clear data retention timelines — KYC documents for 5 years, transaction records for 7 years, marketing data for 3 years — all aligned with regulatory requirements. Data is securely deleted or anonymised at the end of each retention period.
Our support team is available around the clock to assist with data access, rectification, deletion, and portability requests. Formal data rights requests are handled within 30 calendar days. Players from Kuala Lumpur to Johor Bahru receive the same responsive service.
These are not aspirational commitments — they are your actual legal rights in relation to the personal data 77myr holds about you. Contact our support team to exercise any of them.
To submit a data rights request, contact us at [email protected] (plain text — not a link) with "Data Rights Request" in the subject line.
Request a full copy of the personal data 77myr holds about you, including what categories of data are stored and how they are being used.
Request correction of any inaccurate or outdated personal data held in your account, including contact details, address, or name changes.
Request deletion of your personal data, subject to legal retention obligations such as AML compliance (minimum 5–7 year record-keeping requirements).
Ask us to pause processing of your data while we assess a rectification request or investigate a complaint you have raised about our data practices.
Receive a copy of your personal data in a structured, machine-readable format (e.g., CSV or JSON) where processing is based on consent or contractual necessity.
Object to processing carried out on the basis of our legitimate interests, including profiling for marketing purposes. Objections are assessed on a case-by-case basis.
Withdraw consent for marketing emails, push notifications, or non-essential cookies at any time through your account settings, with immediate effect.
Your personal data is secure, your rights are clearly defined, and our support team is available 24/7. Visit the homepage to explore our full game library, bonuses, and VIP programme.